WE OFFER FREE SHIPPING ON ORDERS $100.00 OR MORE. THIS APPLIES TO RETAIL ORDERS WITHIN THE CONTINENTAL U.S. ONLY.
Please make sure that you give a street address. FEDEX does not deliver to PO Boxes.
International Shipping
EFFECTIVE 12/1/09 The Natural Baby Company no long ships to ANY International location. Please visit our retailer page to find a dealer near you.
Method of Shipping
We ship via the United States Postal Service and Fedex. All shipping is based on product weight and applicable shipping options will be given.
Returns and Exchanges
The Natural Baby Company strives to ensure that all of our products meet the highest standards of satisfaction.
If you are not satisfied with your products, you may return your unused, unwashed items within 30 days for a 10% stocking fee. Return shipping costs are the responsibility of the consumer. Refunds will be made in the same form of payment used to make the purchase.
A returned item must be accompanied by a RMA Form.
Download Return Form Here
If you would like to exchange non-defective products, they must be returned in the same packaging, unwashed and in re-sellable condition. Items must have been purchased within the last 30 days and be accompanied by a receipt. Shipping costs are the responsibility of the consumer.
After 30 days, if you feel you have received a defective product, you must contact the manufacturer directly.
If you need a manufacturer’s contact information please e-mail customerservice@thenaturalbabyco.com
All returns must be accompanied by a receipt, or proof of purchase and RMA form (see above). We will not accept returns without this.
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