These are the only Paci’s we could get my baby to take! So thankful because on those sleepless nights this is definitely what saved us
I am very unhappy with the actual process of getting these. I selected 2-3 day shipping and it took 4 full days to receive and when I did, the box was damaged and both ends of the box were open and smashed slightly. The actual pacifiers seem fine and normal so that’s the only plus side.
Thank you so much for taking the time to provide this valuable feedback. We took a moment to look into your order to ensure it was properly processed. It looks like your order was processed and shipped within 10 hours of being placed. It was shipped via USPS Priority mail as you requested and paid for. Unfortunately, it looks like they took a bit longer to deliver your parcel than they stated and we would encourage you to provide this feedback to them so they can hopefully improve their service!
We are sorry to hear that the cardboard packaging was damaged while in transit. We are happy to provide a replacement box if you would like. Just email customer service and they will get one sent immediately via First Class USPS. Lastly, you will be pleased to know that we have requested and started to transition to a new style of packaging from BIBs that we feel confident is USPS-proof! Thank you so much!!