- Free shipping orders are NOT sent expedited. If you want expedited shipping, you must choose another shipping option at cost. Please contact Customer Service at 1-877-899-2229 for assistance.
- Please make sure that you give a street address. FEDEX does not deliver to PO Boxes.
- If we made a mistake with your order, we will pay to have the items returned to us and replacements sent back to you.
- Processing time for all orders is 1-2 business days. This means if you place your order on Friday, it may not leave our warehouse until Tuesday.
- Orders placed before 12:00pm MST are likely to have a shorter processing time.
- Our business days are Monday through Friday, excluding holidays.
- Estimated shipping time varies by shipping method of USPS or FedEx.
- We know you are eager to receive your order, but please remember that once an order is placed, it is the processing time plus estimated ship time that equals total days to delivery. Please monitor your order by using the tracking number provided to you when the product ships.
Free Shipping Details
Free shipping on retail orders $49.00 or more within the Continental U.S. only (does not include Hawaii, Alaska, or Puerto Rico).
Method of Shipping
We ship via the United States Postal Service and FedEx. All shipping is based on product weight and applicable shipping options will be given. We do not require a signature at delivery. Please follow your tracking number that will be emailed to you and make sure someone is home to receive the order if you are not comfortable with it being left unattended in your absence. TNBC is not responsible for confirmed deliveries that have been stolen. TNBC is not responsible for delays in product delivery by USPS or FedEx due to weather or their own internal errors.
Calculate Orders Shipping Time
Processing Time + Estimated Ship Time = Total Days to Delivery
TNBC does not ship to ANY International location.