Free Shipping Details

Free shipping on retail orders $99 or more and intro packages valid within the Continental U.S. only (does not include Hawaii, Alaska, or Puerto Rico).

• Free shipping orders are sent UPS Ground or UPS SurePost. The transit time for UPS Ground is 3-7 business days and the transit time for UPS SurePost is 5-8 business days depending on where you live. Once your order ships, you will receive a tracking number with an estimated delivery date.
• Please make sure that you provide a street address. UPS does not deliver to PO Boxes.
• Orders using discount codes that reduce the subtotal to less than $99 will be charged shipping. Free shipping applies to the total of the order after a discount has been applied and the total is still over $99.

Orders Under $99

Flat Rate $7.00 shipping on retail orders valid within the Continental U.S. only (does not include Hawaii, Alaska, or Puerto Rico).

Any order under $99 will have a flat rate shipping charge of $7.00. These orders will ship via UPS SurePost or UPS Ground. The transit time for UPS SurePost is estimated to be 5-8 business days and the transit time for UPS Ground is 3-7 business days. Once your order ships, you will receive a tracking number with an estimated delivery date.  

Calculate Orders Shipping Time

• Processing time for all orders is 1­-2 business days. This means if you place your order on Friday, it may not leave our warehouse until Tuesday.
• Orders placed before 12:00pm are likely to have a shorter processing time.
• Our business days are Monday through Friday, excluding holidays.
• Estimated shipping time varies by shipping method of USPS or UPS.
• We know you are eager to receive your order, but please remember that once an order is placed, it is the processing time plus estimated ship time that equals total days to delivery. Please monitor your order by using the tracking number provided to you when the product ships.

Method of Shipping

We require a signature upon delivery for any orders over $300. Please follow your tracking number that will be emailed to you and make sure someone is home to receive the order. The Natural Baby Company is not responsible for confirmed deliveries that have been stolen. The Natural Baby Company is not responsible for delays in product delivery by carriers due to weather or their own internal errors.

International Shipping